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Shipping and Payment Info

We use UPS to ship our product at this time. UPS ground is our most common shipment avenue in which packages reach their destination between 5-7 business days following placement of an order. We have options available in the drop down you will receive upon checkout, such as next day air, for more time sensitive orders, that can be delivered within 2-3 business days. Customer satisfaction is our utmost goal, and if you have issues with our carrier please let us know at orders@oldsauteestore.com. A tracking number will be available to you as soon as the order has shipped. You will receive an email confirmation that includes this information.

Return Policy

Very simply, if you are not satisfied with any of our products or services, please contact us at orders@oldsauteestore.com or call us toll free at 888-463-9853. We will make it right to your satisfaction, or gladly refund your money.

Terms and Conditions

The following terms and conditions govern all use of the oldsauteestore.com, or sauteestore.com website and all content, services, and products available at or through the website. Our Services are offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies and procedures of The Old Sautee Store. You agree that we may automatically upgrade our Services, and these terms will apply to any upgrades we make.

Please read this Agreement carefully before accessing or using our Services. By accessing or using any part of our services, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access or use any of our services.

Our Services are not directed to children younger than 18, and access and use of our Services is only offered to users 18 years of age or older. If you are under 18 years old, please do not register to use our Services. Any person who registers as a user or provides their personal information to our Services represents that they are 18 years of age or older.

Use of our Services requires an oldsauteestore.com account. You agree to provide us with complete and accurate information when you register for an account. You will be solely responsible and liable for any activity that occurs under your username. You are responsible for keeping your password secure.

We encourage you to post to our website, and ask us questions, provide feedback, and add to the oldsauteestore.com website in any way you see fit. You agree never to post any content that may be offensive to any party involved, and if you are found post inappropriate content at any time, the oldsauteestore.com retains the right to terminate your account without notification.

Privacy Policy

Old Sautee Store is committed to keeping your personal information private and secure. We collect information about you as part of the registration and ordering process. You may choose not to share this information with us, but that might result in an inability to use our services. Old Sautee Store does not share your personal information with any third party other than those required to fulfill your order (e.g. merchant bank for credit card charging; UPS for order delivery). In such cases we disclose only enough information to perform the necessary services, and the third parties are prohibited from using or revealing your personal information for other purposes. Old Sautee Store may use your email address or phone number to contact you about your order if we have questions or problems. Also, if you have not opted out of our email newsletter, you may also receive that on occasion, but it will always contain an easy way for you to unsubscribe. Our goal is to give you only the information that you want. Our privacy policy will remain posted here and it may change in the future. Any significant change will be announced on the homepage. By using this site, you agree to the terms of this policy.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

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